The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received.

If the goods/products has been used or damaged by the customer, there will not be any refund. Pop Store Resources will also not be responsible if your shipment is lost during the return transit, if your size doesn’t fit, or any late delivery. Once we have checked and confirm the goods/products, customer will received their refund within 7-10 working days after the confirmation.

You will be responsible for paying for your own shipping cost for returning your item. Shipping cost are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please return your purchase to the following address:
Pop Store Resources
#12-1, Jalan PJU 7/16,

Mutiara Damansara,

Petaling Jaya

47800, Selangor

Please contact us at or +603 7731 5000 if you have any questions or doubts.